Provide contact details

Help us reach your customers in case of flight irregularities: please always enter the customer contact details in the PNR using the “SSR CTC” format.

Learn more about contact data entry

Book time-slot access to security check

At many airports, travelers can reserve a security check time slot in advance to avoid long waiting times and to make their airport experience even more stress-free.

Learn more

Check in online

Always recommend online check-in to your customers via the airline app or website.

Our tip: Please be sure to provide your customers with the airline booking code or ticket number, as this information is required for identification purposes when checking in online.

Plan enough time at the airport

Travelers should allow extra time at the airport, especially if they wish to check in baggage.

For more useful tips, please visit our dedicated website.

More pre-flight essentials

With your help, we can ensure that our mutual customers are best prepared for their journey. Thank you for your support!